Axcess Internet - Support Options

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At Axcess Internet we feel customer support is just as important as the quality of our service, that is why we offer you multiple ways to get answers to your questions.

	Knowledge Base - View Knowledge Base articles and  frequently asked questions or Search our site for relevant content.
	Network News - Get the latest news and information from our Network Operations Center, includiing maintenance notices and network outage information.  You may also subscribe via email to receive future notices.
	Online Help Desk - [OFFLINE Please use this form instead] Submit trouble tickets, track support requests and update your account information securely.
	Video Tutorials - Watch step-by-step video tutorials on configuring popular Internet and security software.
	Remote Axcess™ - Allow our technicians to connect to your machine remotely and diagnose and fix your problem.
	Phone Support - You may call us 24 hours a day at 1-866-4AXCESS or you may also fax us at 509.267.0732.
	In-Person - Stop by our offices at 225 North 1st Street, Sunnyside, WA 98944.  For directions visit: Google Maps

Hours of Operation: 

* Axcess Internet is closed on all Federal holidays.  To learn more read our Observed Holidays KB article.