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Axcess Internet - Contact Us

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If you would like to contact us, please use the following means.  When contacting us regarding an existing issue, please have your Ticket ID available so that we may better assist you.

Submit a Ticket - Submit and track your support request securely online using our ZenDesk Help Desk solution. Register for support with your Facebook, Twitter, Google or other social networking platform. More support is available at our Support Options page.
Phone Support - You may call us 24 hours a day at 1-866-4AXCESS or you may also fax us at 1-509-293-7795.
In-Person - Stop by our offices at 225 North 1st Street, Sunnyside, WA 98944.  Our mailing address is: Axcess Internet, 1726 Gregory Ave Ext. PMB 118, Sunnyside, WA 98944

Hours of Operation: 

Office/General Business:

Technical Support:

Monday through Friday 8am - 5pm PT

Monday through Friday 8am - 8pm PT

Saturday - Sunday - Closed

Saturday - Sunday - On Call

* Axcess Internet is closed on all Federal holidays.  To learn more read our Observed Holidays KB article.

If you have received a charge on your phone bill
please click on this link before contacting us.

Axcess Internet® | Phone: 1.866.4AXCESS | Fax: 1.509.293.7795 | Copyright © 2012 Axcess Internet®