Please be advised that on May 31st, 2011 at 00:00-05:00 ET, Axcess' partner PEER1/ServerBeach will be completing a planned Network Upgrade that will provide us with a more robust and scalable network and enable us to better serve your needs.
This maintenance will last approximately 5 hours, during which servers located in the Herndon Virginia Data Center (IAD2) will experience up to 5 minutes of network downtime as the gateway is moved to alternate distribution routers. Once this is completed and the new routers are being configured, you will see brief periods of latency/packet loss as traffic is redirected to the newer systems. This maintenance will ensure that the networking systems are standardized and will allow us to use more supported commands for configuring and investigating issues at the networking level.
If you have any questions or concerns regarding this notice, please feel free to contact us at 1-866-4AXCESS, or through our Support Ticketing System at http://www.axcess.us/support
We apologize for any inconvenience this maintenance may cause and as always, thank you for being an Axcess Internet customer!
Sincerely,
Jim Restucci
Chief Technology Officer
Axcess Internet Services, Inc.®
Posted
May 12 2011, 06:21 PM
by
Axcess Internet®